Our
story.
Firm foundations in quality are at the heart of Bistech’s success.
Established in 1988 in response to a changing economy and the deregulation of the UK telecommunications sector, Bistech was created by an entrepreneurial engineer with a passion for customer service.
Founder, Mike Hancock, was truly driven and focussed on delivering elegant technical solutions to customers – technology to support and facilitate their long-term business objectives.
Throughout the 1990s the communications marketplace evolved and as new opportunities developed, Bistech began providing essential business networking services with the same Bistech customer service ethos.
Significant investment in core infrastructure put Bistech in a position of strength, offering customers a superior, holistic proposition. This, combined with a flexible, innovative approach to end to end communication services has built an established client base and secured solid sustainable growth.
Today, the Bistech Group remains fiercely independent and privately-owned.
As a UK market-leader for the provision of business communication technologies, Bistech has extensive experience across multiple sectors including professional services, retail, distribution, manufacture, healthcare and education.
An impressive timeline of achievement puts Bistech on the map as the industry leader it is today…
1988
Bistech established
1991
BS 5750 / ISO 9001 Quality Management achieved
1993
First converged voice and data solution enabled
1997
First VoIP solution installed
2004
Bistech private MPLS network launched to broaden and complement the service offering
2006
European network established
2007
Bistech Voice Services launched
2009
Bistech Group plc established
2010
Bistech Cloud Services launched
2012
Bistech Business Mobile Services launched
2013
ISO 27001 Information Security Management achieved
2016
Major network infrastructure update completed
2018
BS 10012 Data Protection achieved