Firm foundations in quality are at the heart of Bistech’s success.

Established in 1988 in response to a changing economy and the deregulation of the UK telecommunications sector, Bistech was created by an entrepreneurial engineer with a passion for customer service.

Founder, Mike Hancock, was truly driven and focussed on delivering elegant technical solutions to customers – technology to support and facilitate their long-term business objectives.

Throughout the 1990s the communications marketplace evolved and as new opportunities developed, Bistech began providing essential business networking services with the same Bistech customer service ethos.

Significant investment in core infrastructure put Bistech in a position of strength, offering customers a superior, holistic proposition. This, combined with a flexible, innovative approach to end to end communication services has built an established client base and secured solid sustainable growth.

Today, the Bistech Group remains fiercely independent and privately-owned.

As a UK market-leader for the provision of business communication technologies, Bistech has extensive experience across multiple sectors including professional services, retail, distribution, manufacture, healthcare and education.

An impressive timeline of achievement puts Bistech on the map as the industry leader it is today…



Bistech established


BSI certified for Quality Management BS 5750 / ISO 9001


First converged voice and data solution enabled


First VoIP solution installed


Bistech private MPLS network launched to broaden and complement the service offering


European network established


Bistech Voice Services launched


Bistech Group plc established


Bistech Cloud Services launched


Bistech Business Mobile Services launched


BSI certified for Information Security Management ISO 27001


Major network infrastructure upgrade completed

Some key events

  • BSI certified for Quality Management 1991
  • First Voice & Data converged solution implemented 1993
  • First VoIP solutions installed 1997
  • BSI certified for Information Security 2013