Leaders is one of the largest independent property groups in the UK, specialising in residential lettings and sales. With over 120 branches across the country, Leaders prides itself on providing all the benefits of a nationally based business, with the personal service you would expect from an individual, local branch. Customer service is key so continuous access to centrally based data is critical.
In 2006, with an impressive acquisition and growth strategy in place, Leaders began the search for a business communications partner that could support them in their mission.
Already providing voice services at some of their sites, Bistech embarked on a strategic plan with Leaders for consolidating services, improving reliability and resilience, developing inter-site communications and providing a business model for future growth. With the strategy in place, the Leaders business has more than doubled within the past five years.
During this time, the partnership with Bistech has continued to thrive, with Leaders taking advantage of a range of additional Bistech services, such as cloud and mobile.