As an ambitious and rapidly growing technology company in the Bournemouth area, we now need a motivated and dynamic individual to join our busy Service Desk team. You’ll need to have a real enthusiasm for technology, a talent for problem solving and excellent communication skills, even when the pressure is on!
Working within a supportive team, you’ll help deliver outstanding technical support to a variety of UK based businesses. As the main point of contact for customers, this is your chance to join the fast-paced world of business technology and make a real difference by providing the very best technological solutions.
We're committed to providing ongoing training and development opportunities to make sure you have all the tools you’ll need to thrive and succeed. You’ll spend time working in our NOC to develop your networking skills and receive support for additional accreditations such as CCNA, CCNP and UC manufacturer training.
- Delivering a high level of customer service and technical support
- Resolving incidents or service requests efficiently to maintain our outstanding rectification times
- Working closely with colleagues to coordinate our engineering teams
- Testing equipment and configuring customer requirements
What we’re looking for
- Excellent communication and listening skills
- A quick learner with a thirst for knowledge and an enthusiasm for technology
- The ability to prioritise and manage a busy workload
- Graduates welcome, although our main focus is on potential and positive attitude
What we offer
We’re thorough in our search for the right people and are proud to give every new team member a fantastic range of benefits. You’ll receive:
- Competitive salary of £18,000 - £23,000 DOE
- Up to 10% matched Company Pension Scheme
- Income Protection, Employee Assistance Programme and Cycle to Work Scheme
- Up to 33 days holiday including Bank Holidays
- Modern office spaces, free on-site parking and recreational facilities
If you want to kick-start your career in business technology, apply now!