The world of technology is evolving at an exceptional rate. And at Bistech, we’re evolving with it. As a rapidly growing technology company in Dorset, we’re looking for motivated and confident individuals to join our busy Service Desk team. You’ll need a real passion for technology, excellent communication skills and the drive to keep developing your skills- there’s always more to learn!
Working collaboratively within a supportive team, you’ll deliver outstanding technical support to a wide variety of businesses. No two days are the same and, as the main point of contact for our customers, you’ll make the difference by providing the very best technical support.
We’re fully committed to providing ongoing training and development opportunities to ensure our expert team stays ahead of the curve. As well as support for technical accreditations with Cisco, Juniper and Microsoft, we also focus on soft skills training in negotiation and communication.
This is your route to becoming a tech expert, with the potential to progress into other departments across the business.
- To deliver the highest levels of customer service and technical support by providing expert advice and guidance
- To resolve issues and requests efficiently to maintain our outstanding rectification times
- To configure customer requirements and identify appropriate solutions
- To work as part of our NOC to support customer operations
What we’re looking for
- Excellent communication and listening skills
- A quick learner with a thirst for knowledge and a talent for problem solving
- The ability to prioritise and manage a busy workload
- Graduates calibre, with the main focus on potential and positive attitude
What we offer
We’re thorough in our search for the right people and are proud to offer a fantastic range of benefits.
- Competitive salary of £18,000 - £23,000 DOE, with excellent progression opportunities
- Up to 33 days holiday including Bank Holidays
- Company Pension Scheme, Employee Assistance Programme and Cycle to Work Scheme
- Impressive office spaces, free parking and recreational facilities
If you want the chance to build a rewarding career in business technology, apply now!