11 Jul 2019
TO DO

Why identity should be at the heart of your security strategy

Posted by Andy Allison

For Security Opinion

Combatting the growing identity crisis.

Global, digital, mobile and cloud-based - the security perimeter of every business now extends far beyond the traditional network. Forward-thinking business leaders are challenging their approach to security and realigning it for the digital age. Today, identity is the logical place to start, as it's the single point of control across mobile devices, cloud-based applications and outside the management of the corporate network.

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22 May 2019
TO DO

The end of support for Windows 7 and what this means for your business

Posted by Mark Sanders

For Security Business Continuity Opinion

If your business is still running Windows 7, now is the time to consider your next steps.

Since its launch in July 2009, Windows 7 has been one of Microsoft’s most popular operating systems. With an announced date for the end of support set as the 14th of January 2020, what does the future hold for businesses using Windows 7? We take a closer look… 

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09 Nov 2018
TO DO

How to activate agile working for competitive edge

In today’s challenging business climate, attracting and retaining top talent is mission-critical. Companies that adopt agile working practices can empower a more productive, loyal and engaged workforce for long-term business success.

The terms ‘agile’ and ‘flexible working’ are often used interchangeably, however, there are distinct differences. Flexible working traditionally placed the emphasis upon home or remote working, focussing upon the ‘where’ and the ‘when’. Agile working refers to a broader business transformation strategy; bringing people, processes, technology, time and location together to establish the most effective way of achieving a business outcome.

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25 Sep 2018
TO DO

4 ways technology can power legal practice performance

Posted by Adam Pretty

For Communication Opinion Legal

How to enhance client engagement and gain competitive edge.

Today, law firms are facing a new breed of competition. Not only have the dominant ‘Big Four’ accounting firms entered the market to strengthen their positions, legal tech start-ups and firms with alternate business structures are also disrupting the field. To remain competitive in these changing times, proactive law firms are taking a client-centric approach which focuses upon incremental innovation. This begins with people, process and technology - and finding ways to work smarter across every touchpoint.

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11 Jul 2018
TO DO

3 ways technology can improve your customer interactions

Posted by Julie Fisher

For Contact Centre Unified Comms Communication Opinion

In our digital world where customers are increasingly demanding more, raising the bar for customer service is essential. With the right technology, customer experience can be elevated to the next level.

Today, most companies have a dedicated team to support and communicate with their customers. Many, however, reject the concept of a contact centre due to perceived negative associations with the call centres of yesteryear.

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