Keeping you connected:
Business Continuity and the Cloud. Posted by Sally Bailey, 30 Jan 2018

In today’s volatile world, it seems that the companies who challenge the norm and disrupt the market make the biggest impact. Yet in business, whilst it’s true that most organisations have to change in order to stay relevant, day-to-day continuity is equally essential.

Of course, risk factors such as weather, travel disruption and human error have always existed. Somewhat inevitably however, when there is no perceived direct return on planning for the worst, some people have a tendency to simply hope for the best. At Bistech, we recommend a more considered approach.

It’s important to periodically re-evaluate your Business Continuity (BC) and Disaster Recovery (DR) plans and consider the key “what ifs”:

  • What if we lose an office or our employees can’t get to work?
  • What if we lose connectivity to the outside world or are forced offline following a malware attack?
  • What if we need to invoke our BC/DR plan, is it still up to date? Will it work?

In these worst-case scenarios, the potential for both financial and reputational damage can be significant. So, what are the key benefits of a cloud approach to Business Continuity? We take a look…


Cloud technology can provide secure access to your business-critical applications for any authorised user with an Internet connection. If an employee can’t get to site, or worse still, the site itself becomes inoperable or inaccessible, cloud services are immediately available to people working from alternate locations. As an example, hosted Unified Communications (UC) services can continue to remain universally accessible during a local site failure leaving businesses with a much more manageable challenge of where to relocate staff.


Cybercrime is an ever-present, growing and continually evolving threat. The best way to mitigate the threat and safeguard business continuity is to move services into environments that are optimised to protect against them. Cloud infrastructure from a reputable provider will be running the latest software patches, sitting behind intelligent firewalls aware of the latest threats. Keeping disparate on-premises infrastructure optimised in this way is difficult.


Very few working environments are static, and the rate of technological change for most organisations’ core IT services is increasing. A comprehensive Business Continuity plan could go from “current” to “outdated” within a matter of days and the greater the number of services delivered from a single local site, the greater the burden in maintaining a relevant BC strategy. A cloud first approach can provide an ‘evergreen’ environment for your BC/DR plans.


Even if your business has the most detailed, up to date and fastidiously tested BC/DR plan, a real-world incident may present unforeseen challenges. Cloud architecture is highly flexible and in a worst-case scenario the ability to quickly move or scale services could prove invaluable.


The sophistication of a cloud providers’ infrastructure is not economically viable for most businesses to replicate locally. A credible cloud partner will have invested heavily in architecture, designed specifically to deal with adverse conditions. Businesses should consider the true TCO of appropriate infrastructure to support their applications.

Migrating core applications and services to a suitable cloud partner will dramatically reduce the complexity of most BC/DR plans. Also, by its very nature, a businesses’ mobile workforce will be using and therefore testing those services and so, the BC plan itself, during their normal working day. A BC/DR plan may then simply be no more than a matter of temporarily turning office teams into mobile workers.

For advice on your business continuity strategy, speak to the experts. Call our team of cloud specialists for a no obligation discussion today – 03330 11 22 55.