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connection. Innovative insights with the Bistech Blog.

How to activate agile working for competitive edge

In today’s challenging business climate, attracting and retaining top talent is mission-critical. Companies that adopt agile working practices can empower a more productive, loyal and engaged workforce for long-term business success.

The terms ‘agile’ and ‘flexible working’ are often used interchangeably, however, there are distinct differences. Flexible working traditionally placed the emphasis upon home or remote working, focussing upon the ‘where’ and the ‘when’. Agile working refers to a broader business transformation strategy; bringing people, processes, technology, time and location together to establish the most effective way of achieving a business outcome.

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4 ways technology can power legal practice performance

How to enhance client engagement and gain competitive edge.

Today, law firms are facing a new breed of competition. Not only have the dominant ‘Big Four’ accounting firms entered the market to strengthen their positions, legal tech start-ups and firms with alternate business structures are also disrupting the field. To remain competitive in these changing times, proactive law firms are taking a client-centric approach which focuses upon incremental innovation. This begins with people, process and technology - and finding ways to work smarter across every touchpoint.

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3 ways technology can improve your customer interactions

In our digital world where customers are increasingly demanding more, raising the bar for customer service is essential. With the right technology, customer experience can be elevated to the next level.

Today, most companies have a dedicated team to support and communicate with their customers. Many, however, reject the concept of a contact centre due to perceived negative associations with the call centres of yesteryear.

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Bistech amongst the first to achieve global data protection certification

UK-based business technology firm Bistech is the first to gain certification to the new BS 10012:2017 data protection standard with Lloyd’s Register (LR).

Bistech successfully achieved BS 10012:2017 certification in June 2018, and has been issued LR’s first certificate to this demanding new standard. This places Bistech amongst the first organisations in the world to be able to declare, and most importantly, demonstrate compliance with GDPR.

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SD-WAN: is it REALLY the end for MPLS?

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