24 Oct 2014
Time’s up for ISDN!

Time’s up for ISDN!

Posted by Chris Thomas

For IP Lines News Opinion Voice

With BT announcing plans to decommission their ISDN lines, it’s clear that ISDN is now considered yesterday’s technology. There’s never been a better time to move to IP lines and listed below are some of the key reasons why.

Three reasons to move to IP lines today

Line rationalisation

  • A centralised pool of IP lines means all lines are available across all sites, giving you full control of your business phone numbers and reducing the overall line requirement.
  • Greater flexibility.
  • Move location and take your numbers with you. No need for expensive call forwards or new company stationery.
  • Increase number of lines on a seasonal or short-term basis.
  • Additional lines can be activated straight away – with ISDN lines this could take up to 20 days.
  • Calls can be routed to any number at any site.
  • Minimise 'nuisance calls' with Call Blocking and Call Barring.

Business continuity

  • Set up a Business Continuity plan that diverts your numbers automatically or plays a pre-recorded message in the event of a fault on the line.
  • Proactively monitored service protects your business, maximising uptime.

Cost savings

  • Reduce the number of lines your business needs.
  • Benefit from lower call rates across your entire estate.
  • Get free calls between IP locations.
  • Deliver calls anywhere without expensive call forwards.
  • Reduce your network administration and ownership costs.

In addition to the above, with Bistech IP lines you will benefit from:

Complete control

  • Secure access to our unique Number Management System (NMS) to manage and control your lines and diverts, run reports and plan call routing.
  • Design routing options to effectively manage marketing campaigns, ensuring incoming calls are directed to the right people.

Comprehensive reporting

  • Gain visibility of inbound, outbound and concurrent calls within 24 hours.
  • Schedule essential automated reports that can be emailed directly to your inbox.

Service and support

  • As with all Bistech services, you will receive an exceptional level of support as standard.
  • Our managed services are monitored 24/7, with an average rectification time of less than 2 hours.

It’s quick and easy to start benefitting from Bistech IP lines. To find out more, talk to one of our experts on 03330 11 22 55.