12 Jul 2017
TO DO

Right on time: how technology is driving distribution

Forward-thinking distributors are turning to technology in order to meet customer expectations, power profitability and gain competitive edge.

The future of delivery is changing. And with it comes both uncertainty and opportunity. To thrive in this fast-paced industry, distributors need to be more flexible, efficient and customer focussed than ever before.

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15 May 2017
TO DO

Protect Your Organisation from WCry Ransomware

Posted by Stephen Dodge

For News Security Business Continuity

Hitting the media headlines over the weekend, WCry is a highly virulent strain of a self-replicating ransomware, infecting over 230,000 hosts in over 150 countries and impacting such far-flung organisations as our NHS, Chinese universities, Hungarian and Spanish telcos, and the Russian Interior Ministry.

 

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27 Apr 2017
TO DO

SD-WAN: is it REALLY the end for MPLS?

Posted by Chris Thomas

For Opinion News Network Connectivity

For many years, MPLS has been considered the standard for corporate networks. The technology tides are changing though, with newcomers such as Software-defined Wide Area Networking (SD-WAN) appearing.

So is SD-WAN set to radically change the future of business network infrastructure? We take a closer look…

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21 Feb 2017
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What makes great customer service?

Posted by Jilly Graydon

For Communication Opinion

It has never been easier or more affordable to make contact with customers than it is today. Yet customer service excellence is no quick win. Creating prosperous business relationships is a marathon, not a sprint!

Good old-fashioned customer service with a modern twist can work wonders. Whilst not everyone will agree what constitutes great customer service, taking a back to basics approach is a good place to start. We look at the essentials…

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25 Jan 2017
TO DO

The ransomware epidemic: how to defend your business

Posted by Dan Thomas

For News Security Business Continuity

Ransomware has become a big security threat to business. With over half of UK organisations reportedly targeted in the last twelve months and cyber criminals using increasingly advanced methods, safeguarding against these attacks is vital.

So how can you defend your business-critical data and your corporate wallet? We decode the threat…

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